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Best Western Gateway Adirondack Inn Utica, Utica

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From85US$ /night
Check-in
31Mar2025Select date
Check-out
01Apr2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

175 N Genesee Street, Utica, New York, United States of America, 13502-2511

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
King Suite
Max:
4 persons
44 m² 
Bed options:
1 King Size Bed
Coffee machine
Heating
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Executive King Room
Max:
2 persons
28 m² 
Bed options:
1 King Size Bed
Coffee machine
Heating
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King Room
Max:
2 persons
28 m² 
Bed options:
1 King Size Bed
Coffee machine
Heating
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Getting around

A list of all available modes of transport

City Center
Utica 1.0 mi
Airports
Syracuse Hancock International (SYR) 55.5 mi
Sidney Municipal (SXY) 64.5 mi
Train
Adirondack Scenic Railroad3000 ft
Train400 ft

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • No smoking on site
  • Wi-Fi
  • Parking
  • 24-hour reception
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • ATM/Cash machine
  • Vending machines
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness center

Guest Parking

  • Cookware/ Kitchen utensils

Services

  • Housekeeping

Dining

  • Picnic area/ Tables

Business

  • Business center
  • Fax/Photocopying

Facilities for people with disabilities

  • Toilet for disabled
  • Bathroom for disabled

Room features

  • Air conditioning
  • Heating
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Cookware/ Kitchen utensils

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Location

175 N Genesee Street, Utica, New York, United States of America, 13502-2511
Map view
175 N Genesee Street, Utica, New York, United States of America, 13502-2511
Nearby
Museums
Utica Children's Museum
2800 ft
Restaurants
McDonald's
300 ft
171 N Genesee St
Wendy's
100 ft
175 N. Genessee Street
Subway
400 ft
184-186 North Genesee St
Taco Bell
1200 ft
136 North Genesee Street
Moe's
1600 ft
90 N Genesee St
Willie's Bagel Cafe
1300 ft
219 N Genesee St
O'scugnizzo North Utica
4500 ft
50 Auert Ave #6

Reviews and Ratings

Feedback from previous guests about their experience.
72%
liked the hotel and would stay again
Friendly Staff
Tasty Dining
Room Cleanliness
Bathroom Maintenance
7.2/10
Very good
Rooms
6.5
Location
7.0
Service
8.3
Dining
6.8
Guest reviews
7.2/10
based on 6 reviews
7.4
7.4/10 based on 86 reviews
Cecil
United States of America, May  2024
7.2/10

My stay at the hotel was quite pleasant overall. The rooms were up-to-date and spacious, although I had to walk to breakfast in the rain. The cleanliness of the room was satisfactory, which was the most important aspect for me. However, another room used by my family had issues with ants, which was a downside. The service was efficient, with the glass installation helping to reduce noise and weather disturbances. The staff was friendly and offered helpful suggestions which enhanced our stay. The location was convenient and had nice picnic tables, as recommended by an employee at a rest stop. They provided good dining alternatives as well. The dining experience was average, with a decent variety of hot dishes available, but the service could have been more welcoming. The facilities were standard, with no particular highlights or drawbacks.

Rooms
7.0
The rooms were clean and spacious, although I had to walk to breakfast in the rain. My room appeared modern and well-maintained.
Service
8.0
The service was friendly and accommodating. The staff provided good suggestions, and their glass installation helped reduce noise and weather disturbances effectively.
Location
8.0
The location was convenient, close to the highway we arrived on and with nice picnic tables. Recommended by an employee at a rest stop.
Dining
6.0
The dining area was clean and decent, offering a larger selection of hot dishes. However, the service lacked friendliness, particularly towards guests.
Facilities
7.0
The facilities were standard without any exceptional features. They were well-maintained and functional.
Daniel
United States of America, March  2024
7.2/10

The hotel's location is convenient, close to downtown Utica and accessible from I-90, however not ideal for a vacation stay due to some clutter and slow water in the bathroom sink. Rooms were hot initially and needed time for cooling, with some cleanliness issues such as hair on the bed and dirty lamps. Service was excellent, with a considerate glass installation to reduce noise. Dining offered a variety of tasty options. The overall value for money was reasonable.

Rooms
6.0
The rooms started off hot but eventually cooled down. Some cleanliness issues were present including hair on the bed and dirty lamps.
Service
8.0
The staff was very friendly and helpful, with special glass installations to minimize noise.
Location
7.0
The location is close to downtown Utica and accessible from I-90, but there was some clutter around and the bathroom sink had slow water flow.
Dining
7.0
The dining experience provided plentiful and tasty food but could be improved in some areas.
Facilities
8.0
Good breakfast facilities and close proximity to Delmonico's Italian Steakhouse.
Friendly Staff
Room Cleanliness
Milton
United States of America, March  2024
6.6/10

My stay here was a mixed bag. The hotel's location was convenient and close to various restaurants, but the room I was given was very noisy, took a while to cool down, and was not up to my expectations in terms of cleanliness. On the bright side, the staff was incredibly friendly and made check-in and check-out hassle-free.

Rooms
5.0
Unfortunately, my room was extremely noisy, took a long time to cool down, and was not as clean as I would have liked.
Service
9.0
The staff here were very friendly and made my stay more pleasant.
Location
7.0
The hotel's location was decent for my needs, close to various restaurants, but not ideal for a leisure stay.
Dining
6.0
The dining experience was average, with some good options but lacking friendliness.
Facilities
7.0
The hotel offered decent facilities, but nothing exceptional stood out.
Caleb
United States of America, January  2024
8.0/10

The hotel was clean and comfortable, offering lots of hot water and a great shower head. However, it was under construction for a glass enclosed corridor which was not ideal. The location was decent and easy to access, close to various facilities like church and funeral services. The dining options were good, with plenty of choices available. Overall, it was a mixed experience with some positives and negatives.

Rooms
8.0
The rooms were clean and comfortable despite the ongoing construction.
Service
9.0
The staff was very helpful and friendly, always greeting me warmly.
Location
7.0
The hotel is in a decent location, easily accessible and near church and funeral facilities.
Dining
8.0
The dining options were plentiful with numerous items to choose from.
Facilities
The hotel had good breakfast facilities and a welcoming atmosphere.
George
United States of America, November  2023
7.2/10

The hotel has some room for improvement in terms of modernization and heating upon arrival, but it offers clean and comfortable rooms. The service was very attentive and accommodating, despite some lack of information about elite status amenities. The location, although near convenience spots, shows signs of wear and tear. The dining experience was a mix of outstanding and typical offers. The facilities are adequate but could benefit from updates.

Rooms
7.0
The rooms could use some modernization and were not heated upon arrival, but they were clean and featured a comfortable bed with fresh sheets.
Service
8.0
The service was very attentive and accommodating, although there were gaps in information regarding elite status amenities.
Location
6.0
The location, close to the church and funeral facilities, is convenient for access to various services, but the run-down parking lot and leaky roof over the hallway need attention.
Dining
8.0
The dining experience provided a mix of outstanding dishes and typical offerings, with a more extensive choice than expected for a mid-priced chain hotel.
Facilities
7.0
The facilities were adequate, but some updates would enhance the overall guest experience.
clean rooms
worn location
Mike
United States of America, July  2023
7.0/10

My stay at the hotel was a bit of a mixed bag. The rooms were clean, quiet, and pleasant overall, but there were some issues like drywall dust and dog hair. The service was friendly and helpful, especially due to the proximity to Syracuse, but there were minor inconveniences like noise. The location was good with dining alternatives, but a bit cluttered with some boxes. The dining experience was just okay, with a not-so-friendly staff member and subpar food. Despite these drawbacks, some positive aspects kept me coming back, like the convenient location and interesting nearby attractions.

Rooms
7.0
The rooms were clean, quiet, and generally pleasant, but there were some cleanliness issues like drywall dust and dog hair around.
Service
8.0
The service was friendly and helpful, especially given the proximity to Syracuse, but there were some minor disturbances like noise.
Location
7.0
The location was good, offering dining alternatives and being convenient to the highway and the center of Utica, although it was a bit cluttered in some areas.
Dining
6.0
The dining experience was just okay, with a not-so-friendly staff member and mediocre food.
Facilities
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Check-in
31Mar2025Select date
Check-out
01Apr2025Select date
Rooms and Guests2 Guests, 1 Room