Best Western Gateway Adirondack Inn, Utica

My stay at the hotel was quite pleasant overall. The rooms were up-to-date and spacious, although I had to walk to breakfast in the rain. The cleanliness of the room was satisfactory, which was the most important aspect for me. However, another room used by my family had issues with ants, which was a downside. The service was efficient, with the glass installation helping to reduce noise and weather disturbances. The staff was friendly and offered helpful suggestions which enhanced our stay. The location was convenient and had nice picnic tables, as recommended by an employee at a rest stop. They provided good dining alternatives as well. The dining experience was average, with a decent variety of hot dishes available, but the service could have been more welcoming. The facilities were standard, with no particular highlights or drawbacks.

The hotel's location is convenient, close to downtown Utica and accessible from I-90, however not ideal for a vacation stay due to some clutter and slow water in the bathroom sink. Rooms were hot initially and needed time for cooling, with some cleanliness issues such as hair on the bed and dirty lamps. Service was excellent, with a considerate glass installation to reduce noise. Dining offered a variety of tasty options. The overall value for money was reasonable.

My stay here was a mixed bag. The hotel's location was convenient and close to various restaurants, but the room I was given was very noisy, took a while to cool down, and was not up to my expectations in terms of cleanliness. On the bright side, the staff was incredibly friendly and made check-in and check-out hassle-free.

The hotel was clean and comfortable, offering lots of hot water and a great shower head. However, it was under construction for a glass enclosed corridor which was not ideal. The location was decent and easy to access, close to various facilities like church and funeral services. The dining options were good, with plenty of choices available. Overall, it was a mixed experience with some positives and negatives.

The hotel has some room for improvement in terms of modernization and heating upon arrival, but it offers clean and comfortable rooms. The service was very attentive and accommodating, despite some lack of information about elite status amenities. The location, although near convenience spots, shows signs of wear and tear. The dining experience was a mix of outstanding and typical offers. The facilities are adequate but could benefit from updates.